POND'S Reviews
POND'S has an overall rating of 1.2 based on 6 reviews. Customer feedback on POND'S is mixed.
6 reviews
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How would you rate POND'S?
All POND'S Reviews (6)
Leslie_rosa99
May 29, 2026
"Installation was more frustrating than I expected"
I tried to get this set up, but it ended up being a lot more hassle than I thought it would be. The instructions felt confusing in a few spots, and some of the parts didn’t seem to line up the way they were supposed to. Maybe someone who’s more handy would have an easier time with it, but for me, after about an hour of messing with it, I just had to stop.
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nicolepeacock8869
May 02, 2026
"I placed my order around a week or..."
I placed my order around a week or so ago and I’m still waiting for it. Shipping feels like it’s taking forever, and I haven’t really gotten any updates from anyone, which is frustrating.
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TOWNSEND
March 17, 2026
"Feels overpriced for what it is"
I’ve used and liked some Pond’s products, so I figured ordering from their site would be convenient. But the prices felt higher than they should be, and the discounts didn’t really make up for it. It kind of rubs me the wrong way when a brand charges more directly than what you can usually find in stores or on other sites. Nothing was awful about the experience, but it just didn’t feel like a fair deal to me.
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hello_euna619
February 28, 2026
"Felt cheap and kind of weird :/"
I really wanted to like this cream, but it just didn’t work for me. It felt a bit cheap going on, made my skin super greasy, and then I ended up breaking out after using it. Definitely not for me :(
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jenny-Austin
January 20, 2026
"Pond results seemed off, haha"
I was hoping to see an improvement, but my pond still doesn’t look great, haha. The results just felt kind of off to me.
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georgia1984
January 13, 2026
"Customer service didn’t really help??"
I reached out to ponds.com support about my order, and it was frustrating. The replies took way too long, and when someone finally responded, it felt like they hadn’t even read what I wrote?? I had to explain the same issue all over again, which was so annoying. Definitely not the kind of customer service experience I was hoping for
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